When it comes to politics and social issues, we all have our own opinions. Yet one thing most of us can agree on is that everyone, regardless of their background or individual characteristics, deserves to be treated with respect. Today, you will learn about the importance of inclusive communication.
In a nutshell, a good inclusive communicator takes care not to alienate or offend an entire group of people based on their personal attributes. They do not make assumptions based on an individual’s characteristics. Inclusive communication acknowledges and values diversity. Mastering this skill is increasingly important in the 21 st century. Thanks to globalization, people from all backgrounds now work and socialize together. Inclusive communication builds harmonious relationships between individuals, and it even boosts business performance. Research reflects a positive correlation between gender diversity, ethnic diversity, and profit in organizations.
Do not uphold stereotypes
Making assumptions based on someone’s nationality, ethnicity, or other characteristics is offensive because it shows a lack of respect for someone’s individual talents and personality. This philosophy stays true even of positive stereotypes. For example, if you meet a Chinese accountant, it would be inappropriate to suggest that Chinese people naturally make good accountants because “Asians are so good at math.
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Be mindful of context
Bear in mind that in some instances, it is acceptable for members of a group to use words that would be offensive if used by outsiders. For example, some members of the LGBT+ community refer to themselves as “queer.
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